Prerequisites and Requirements

Hyp is currently not a self-service platform, and you need to go through a setup process to start using it. The steps of this process are outlined below.

1. Sign a credit card acquiring agreement

Before you, as an Israeli merchant, can begin accepting online credit card payments using Hyp, you need to sign an acquiring agreement with one or more credit card companies (Isracard, Cal, or Max). This agreement enables your business to process card payments, assigning you a vendor number (מספר ספק אינטרנטי). For more about interacting with credit card companies, see this page (in Hebrew).

This step is mandatory before Hyp can configure a terminal for you. If you sign acquiring agreements with more than one credit card company (such as to optimize commissions or ensure redundancy), then you will receive multiple vendor numbers. In this case, Hyp can either set up a separate terminal for each vendor number or a single terminal covering all vendor numbers.

Note: It's important to validate with your credit card provider that the number is indeed an "Internet" vendor number, and not just a plain vendor number.

2. Contact Hyp’s sales team

Once you, as a merchant, have a vendor number, contact the Hyp sales team at [email protected] or via this contact form to begin the onboarding process.

This includes:

• Signing a service agreement with Hyp for setting up a payment terminal connected to your acquiring account.

• (Optional) Signing an integration agreement for guided technical onboarding. If an integration agreement is in place, Hyp assigns a project manager to help define your integration requirements. A technical support representative is then appointed to advise your developers on implementing Hyp’s APIs. The integration agreement is most helpful for businesses with limited experience in payment integrations.

3. Receive credentials

After signing the agreement(s), Hyp submits a request to set up your terminal with Shva, Israel's payment processor. Once Shva completes the request, Hyp's support team (available at [email protected]) creates the terminal and then sends terminal credentials to you.

While Shva setup is in progress, the Hyp sales team provides you with your test environment configuration information. If you have specific requirements for the test environment — for example, testing Apple Pay or other payment methods — please inform the Hyp sales team.

Configuration information for both the test and production environments includes:

• Base URLs for the Hyp APIs.

• Hyp Console URL and access credentials.

• Username, password, merchant ID, and terminal number.

4. Set up test and production environments

With the credentials in hand, start setting up and testing Hyp integration using the test environment. Once verified, Hyp will assist in moving the setup to production and enable live transactions. For details, see Environment Setup.

If you have signed an integration agreement, Hyp's assigned integration specialist will help you streamline the setup, testing, and go-live phases.